1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and OTPWala ("Platform," "we," "us," or "our").
By visiting https://otpwala.me, registering an account, authenticating via Google OAuth, depositing funds into your wallet, or provisioning a virtual phone number, you explicitly acknowledge that you have read, understood, and agreed to be bound by these Terms and our accompanying Privacy Policy.
If you do not agree to these Terms, you must not access the platform or make use of any of our services.
2. Description of Service
OTPWala provides automated access to temporary, disposable virtual telephone numbers sourced from global telecommunication partners. These numbers are engineered specifically to receive automated SMS verification codes (One-Time Passwords) when registering or verifying accounts across supported third-party web platforms, mobile applications, and online services.
3. Accounts & Authentication
To purchase and activate virtual numbers, you must create an account. You may register using your email address and password, or via Google OAuth single sign-on.
- Accurate Information: You agree to provide true, accurate, and current information during registration.
- Account Security: You are solely responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.
- One Account per Individual: Creation of multiple abusive accounts or utilizing automated scripts to spam registrations is strictly prohibited.
- Eligibility: You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to form a binding contract and use this service.
4. Wallet, Pricing & Strict No-Refund Policy
OTPWala operates on a prepaid wallet model with prices shown in the currency selected for your account. Users deposit funds using supported payment methods, including Binance Pay (Crypto / USDT) and UPI (INR, manually reviewed), to maintain a positive account balance before ordering numbers.
A. Transparent Pricing & Currency Conversion
Prices for virtual numbers vary by service and country based on carrier availability and platform markup. Total final prices are displayed only in your active selected currency (USD or INR) before you confirm your purchase. Once confirmed, the order price is deducted from your wallet balance.
B. Order Cancellation Credits
You may request cancellation while an order is waiting. The provider can decline; then the number stays active and no refund is issued. If the provider confirms cancellation or expiry and the order qualifies, the wallet credit may take up to 10 minutes.
C. Strict No-Refund Policy on Wallet Deposits
Subject to applicable law and any mandatory consumer or payment-service rights, wallet top-ups are intended solely for on-platform use and are not cash-withdrawable or transferable. A completed top-up is generally final after it has been verified and credited.
Cryptocurrency & Binance Pay Irreversibility: Due to the immutable, digital nature of blockchain and cryptocurrency transfers, all Binance Pay (USDT) deposits are strictly irreversible once transmitted. Crypto deposits cannot be reversed, refunded in cryptocurrency, or converted into external cash withdrawals. If a payment was unauthorized, duplicated, incorrectly credited, or affected by a technical error, contact support promptly with the payment reference (UTR or Binance Order ID) so we can investigate and apply any correction or remedy required by law.
D. Non-Transferability
Wallet balances are non-transferable between different user accounts, cannot be exchanged for cash or external cryptocurrency, and remain locked to the registered account for on-platform utilization.
E. Refer & Earn Bonus Terms
Referrers receive commission bonuses on their referred friend's 1st, 2nd, and 3rd completed deposits according to the active platform percentages configured by administration (e.g., 20% on 1st deposit, 5% on 2nd, 5% on 3rd). Crucial Eligibility Rule: The 2nd and 3rd deposit bonuses can strictly only be awarded if deposited within 30 days of the referred user's account creation. Deposits made beyond 30 days or subsequent deposits (4th deposit onwards) are not eligible for referral bonuses. Users may claim a friend's referral code from the Refer & Earn dashboard strictly within 24 hours of account registration; after 24 hours or once claimed, the referral code permanently locks and cannot be modified. All referral earnings are credited directly to your OTPWala prepaid balance. Referral bonus funds cannot be withdrawn or converted to external fiat cash or cryptocurrency and may strictly be used only to purchase virtual number services on OTPWala. Self-referrals or creating duplicate accounts to farm referral commissions is strictly prohibited and results in immediate account forfeiture.
5. Acceptable Use Policy & Prohibited Conduct
OTPWala is provided strictly for legitimate privacy testing, application development, personal privacy preservation, and valid account verification. You agree NOT to use our services for:
- Illegal Activities: Any unlawful purpose, including fraud, money laundering, extortion, terrorism, or violation of local, national, or international laws.
- Financial & Banking Fraud: Creating illicit bank accounts, conducting unauthorized payment transactions, or defrauding financial institutions or cryptocurrency exchanges.
- Spam & Harassment: Generating bulk automated accounts for unsolicited marketing, bulk spamming, phishing campaigns, or harassing individuals.
- Telemarketing & Scam Operations: Any activity designed to deceive, impersonate government agencies, or operate phone scams.
- Circumvention of Platform Bans: Evading law enforcement bans, court orders, or system restrictions imposed on criminal actors.
- Automated Platform Attacks: Reverse engineering, overloading, DDoS attacks, scraping, or exploiting API vulnerabilities on OTPWala.
Any violation may result in suspension, cancellation of orders, restriction of wallet use, or termination. Funds may be held while an investigation is completed and will be handled in accordance with applicable law, payment-network rules, and the outcome of the review. We may report suspected fraud, money laundering, abuse, or other unlawful conduct to competent authorities.
5A. Anti-Fraud, Payment Integrity & Account Reviews
We use proportionate technical and operational controls to protect users, payment partners, telecommunications providers, and third-party platforms. These controls may include rate limits, device and network signals, duplicate-account detection, referral-abuse checks, payment-reference reconciliation, manual review, and order or wallet restrictions.
- Authorized payments only: You must use a payment method and bank, UPI, or Binance account that you are legally authorized to use. Do not submit altered receipts, reused UTRs, fabricated Binance Order IDs / TxIDs, false disputes, or payment details belonging to another person.
- Chargebacks and disputes: Contact support first for a billing or technical issue. A knowingly false chargeback, payment reversal, or fabricated proof may result in account restriction and evidence being supplied to the payment provider.
- Cooperation: We may request reasonable information needed to verify ownership of an account or payment. We will never ask for your UPI PIN, card CVV, banking password, cryptocurrency private keys, seed phrase, or Binance account password.
- Lawful requests: We may preserve or disclose relevant records when required by law, court order, payment-network rules, or a legitimate investigation.
- Appeals: If an automated or manual review restricts your account, contact support with the relevant order or payment reference. We may keep restrictions in place while we assess security and legal risk.
6. Number Ownership & Limitations
- No Permanent Ownership: You do not acquire any proprietary interest, ownership, or perpetual title to any telephone number provided through OTPWala.
- Single-Activation Nature: Numbers are disposable. Once an activation session terminates or completes, the number is released from the active pool and cannot be retrieved again for subsequent verification codes.
- Third-Party Application Discretion: We do not control whether a third-party service (e.g., WhatsApp, Telegram, or Google) accepts or flags a virtual number. While our delivery rates are continually optimized, acceptance remains subject to third-party policies.
7. Disclaimers & Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OTPWALA AND ITS AFFILIATES PROVIDE ALL SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
IN NO EVENT SHALL OTPWALA, ITS DIRECTORS, EMPLOYEES, OR PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE PLATFORM.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS SHALL BE LIMITED TO THE TOTAL AMOUNT PAID BY YOU TO OTPWALA DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
8. Termination & Suspension
We reserve the right, in our sole discretion and without prior notice, to suspend or terminate your account and refuse current or future use of the platform if:
- You breach any provision of these Terms or the Acceptable Use Policy;
- We detect fraudulent, abusive, or suspicious activity on your account;
- Requested by law enforcement or governmental agencies;
- Discontinuing or substantially modifying the service or any part thereof.
9. Modifications to Terms
We reserve the right to revise or update these Terms at any time. When modifications are made, the "Last Updated" date at the top of this document will be updated accordingly. Continued use of OTPWala following any such updates constitutes your acceptance of the revised Terms.
10. Contact Information
If you have any questions or require legal clarification regarding these Terms of Service, please contact us:
Email: support@otpwala.me
Telegram Support: @OTPWalaSupport
Help Center: Contact Support Page
Website: https://otpwala.me